young promotion's Personal Shopper service lands at Barcelona Airport
young promotion has implemented this brand new Personal Shopper service at Barcelona airport as part as its collaboration with the Spanish airport operator AENA. A team of personal shoppers speaking Mandarin, Russian and Arabic - among other key languages are guiding the passengers through the airport shopping mall. The Personal Shoppers are creating a unique, personalized and luxurious shopping experience for each customer as well as give assistance with tax refund processes. Airport visitors have the chance to book their Personal Shopper for their shopping tour in advance by e-mail or phone or let the experience happen spontaneously directly at the stands placed both in Terminal 1 and Terminal 2. The goal is to provide passengers with an excellent customer service and effectively communicate the advantages of shopping in Travel Retail.